![]() In Sony's case, the company's recognized ability to develop cutting-edge technologies was not always matched in the final product design, which is highly advanced in certain areas, and lacking in many others. This is something straight out of Apple's playbook, but not easily achievable unless a company understands how to fully focus on their core competencies and implements a closely managed product development process. One-touch connection ( NFC) does not work.What do you do when you have the industry's best-selling product in a certain category and the competition is constantly catching up to your efforts? You consistently launch a new model before competitors are able to match your existing design.The effect of noise canceling is not sufficient.The remaining battery charge of the headset is not displayed on the screen of smartphone.The headset cannot be charged even if connecting the headset to a computer.The available operating time is short (the duration of the battery is short).Accessing support information from the “ Sony | Headphones Connect” app.Installing the “ Sony | Headphones Connect” app.What you can do with the “ Sony | Headphones Connect” app.Using the voice assist function ( Siri).Using the voice assist function ( Google app).Speaking with someone while wearing the headset ( Speak-to-Chat).Listening to ambient sound quickly (Quick Attention Mode).Listening to ambient sound during music playback (Ambient Sound Mode).Optimizing the noise canceling function to suit the wearer (NC Optimizer).Controlling the audio device ( Bluetooth connection).Listening to music from a device via Bluetooth connection.Listening to music via a Bluetooth connection.Disconnecting Bluetooth connection (after use).Connecting the headset to 2 devices simultaneously (multipoint connection).Connecting the headset to an Android smartphone and an iPhone (multipoint connection).Connecting the headset to 2 Android smartphones (multipoint connection).Connecting the headset to both a music player and a smartphone / mobile phone (multipoint connection).Connecting to a paired Bluetooth device.Pairing and connecting with a Bluetooth device.Connecting to a paired computer ( Windows 8.1).Connecting to a paired computer ( Windows 10).Pairing and connecting with a computer ( Mac). ![]()
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